Terms and Conditions
Lisa's Bunny Hotel will provide safe and clean boarding conditions for your pet, with care to ensure they are not too cold or hot.
Please ensure that your rabbits are vaccinated against Myxomatosis and Viral Haemorrhagic Disease (VHD and RVHD2) and that you bring your rabbits' up-to-date vaccination certificate/proof of vaccines.
You must inform us if your pets have any existing medical conditions I will do my best to accommodate their needs. If they require medication during their stay I am happy to administer it.
If guests become unwell during their stay with me and require a trip to the vet, I will do my utmost to contact you on the telephone number(s) on your booking form. If we are unable to get hold of you in an emergency we will act under the advice of the vet. Your pet's welfare is our primary concern.
Owners are responsible for costs incurred for veterinary visits and treatment, with payment upon collection.
An additional charge of £5.00 will be payable for each visit to the vet.
I will take no responsibility of any pets pregnancy as all my guests are kept separate unless otherwise stated by you.
I reserve the right to take any action deemed fit in respect of your pet in the event of non collection or contact by yourselves after 7 days from the arranged date of collection. My arrangement will be to try and rehome your pet.
I accept no liability in the event that your pet becomes ill or dies during their stay, as the environment is safe and is kept clean. All pets are left entirely at the owner's risk. I will contact you or your emergency contact immediately and will do my utmost to follow your wishes.
You may be asked for a non-refundable deposit at busy times of the year to secure your booking, this would be deducted from your total fee. The balance of your boarding fee will be payable on collection of your pet in cash only.
Daily price includes: sawdust, bedding, hay, fresh veg, head rubs, attention, cuddles!….. We ask that you bring your pet's own usual dried food to ensure continuity of their diet.
Arrival and departure times are to be arranged prior to the arrival date.
Hamsters/ Gerbils/ Mice/ Rats/ Degus/ Chinchillas/ Birds etc. Cages, bedding and food must be provided by the owner.
The owner agrees to pay the said fee in cash upon arrival or collection unless otherwise agreed by bank transfer which must be paid before collection.
Lisa’s Bunny Hotel may use your pets picture on website / social media. Owners name/details will not be used.